Great first impression: You have to take off your shoes first, because you can tell they work to keep the space looking and smelling clean (so important!) The attendant who received my dog provided satisfactory answers to my initial questions, and later in the group chat they continued to be super attentive to later questions and to my dog's needs. I really appreciated that when she needed to nap during the daytime, they put her in her little room; other pet hotels usually let the dogs nap in the public area, where they might be disturbed by other dogs. It's a little far from me, but still well worth the travel for the comfort of knowing my dog is properly cared-for when I have to go out of town!

I can't say enough good things about Grey’s Pet Hotel. We’ve been booking with them for over a year already and they took such wonderful care of our Golden Retrievers, Aries and April, during their stay. The staff was incredibly friendly, attentive, and really made sure our furbabies felt at home. They got plenty of playtime, walks, and even some special pampering. I received regular updates and pictures, which gave me peace of mind while I was away. It's clear that the team truly loves animals and goes above and beyond to make sure every pet is happy and comfortable. Highly recommend this place for anyone looking for a safe, loving environment for their dogs. 🥰

Awesome pet attendants! We appreciate the constant updates they send through Viber. 100% satisfied customer and pet! Looking forward to Tiny's next stay!

It was my first time leaving my dogs at a pet hotel, and I was quite anxious about it. However, I decided to go ahead based on a friend’s recommendation and all the great reviews ive heard. I’m so glad I did! The service was excellent — I received daily updates and photos, which gave me peace of mind. When my dogs came home, they seemed a bit sad, almost like they didn’t want to leave the hotel because they enjoyed their stay so much 😂 This will definitely be my go to pet hotel. Highly recommended!!!

Nirecommend lang sakin ng sister in law ko ang Grey's Pet Hotel. After Haw haw's first vacay with them, I can say that they are the best hotel for fur parents na gusto na safe and happy ang kanilang babies while they are away. Nung sinundo ko si Haw haw, parang ayaw pa nyang umuwi 🤣 From customer service sa Viber up to hourly updates on Haw haw, sulit na sulit ang rate nila. They are also keen on keeping the place clean and lastly friendly lahat Ng staff. Thank you Grey's pet hotel! Haw haw is looking forward to her next staycation! ❤️

It was our first time to leave Mochi in a Dog Hotel and I like that they always update me. They also followed my instructions and we are glad they took care of him well. Mochi made a lot of friends too! Attendants are well-trained and amiable. The hotel is clean and has strict requirements for vaccination records which is good. Thank you! 'Til next time

My dog was finally socialized with other dogs during his first stay at Grey's. Hourly updates are realtime and you can request videos of your dog too. Will book again soon.

Awesome experience for our Cooper! Glad that our first time was with Grey’s Pet Hotel. Round the clock and timely care and updates from the caring ates. Very hands on, top notch service. Cooper is keen to come back! Thank you all very much ♥️

My furbaby loves this place so much! Never did he cry whenever we entrust him here (to think na super iyakin hehe). Grey’s Pet Hotel ensures that they know your furbaby’s routine so they can keep it up during the stay. They provide updates consistently so worry-free talaga! They send pictures and videos, and advise kung sino kalaro ng furbaby natin. Super alaga si Jonas here, napakaganda ng service. They also sell things that our furbabies may need so di kayo mamomoblema if you forget some of their stuff. Twice na nagstay si Jonas here and he’ll surely be back for more playtime and love!