Reviews
Customer Reviews
All reviews are based on the official Facebook Page of Grey’s Pet Hotel
Thank you, Grey’s Pet Hotel, for taking good care of our Bichon Frise, Mochi, while we were out of the country. We greatly appreciate the regular updates provided to us. Highly recommended! 👍🐶
Highly recommended. Staff are great and keeps us updated during Dappy's 3 nights stay. Happy to find a place we can trust with our little fur baby.
I recently availed the services at Grey’s Pet Hotel in Marikina, and I couldn’t be more pleased. From the moment I arrived, the staff were warm, attentive, and clearly passionate about the dogs in their care. The facility was clean, well-maintained, and offered a comfortable, safe environment for Chase. The daily updates and photos/ videos gave me peace of mind, and when I picked up Chase, he’s happy, healthy, and obviously well-loved. Highly recommend Grey’s Pet Hotel for anyone looking for a reliable, caring pet boarding experience.
Very very friendly and caring staff. Accommodating and knows how to handle pets. Also the facility smells great even with different dogs.
No regrets leaving our fur baby Nugget at Grey’s! They were so patient in updating me about Nugget while we’re away on vacation. All anxieties gone when we saw how happy he was to play and that he’s well taken care of by the lovely attendants. Thank you so much for having Nugget! ❤️❤️ will definitely go back! 🥰🥰
This is our second time checking in our baby at Grey’s Pet Hotel, and they never disappoint! We love how they provide daily updates about our furbaby. They also make sure the dogs get walks and playtime with other pups, so our baby never feels sad or homesick. Super highly recommended — kudos to their amazing staff!
Kudos to all the staff! My doggo seemed to enjoy his 8days with Grey’s Hotel ☺️. Araw araw din sila nag sesend ng photos/videos kaya updated parin sa ginagawa ni furpet. Highly recommended! 💯💯
Highly reccomended! Nothing to worry kapag sa kanila mo iniwan furbaby mo. Ang place malinis, very accommodating ang mga attendants and they will love your pet as their own. Lagi silang nag-a-update by sending photos and videos and minsan may video call pa. 👌👍
1st and 2nd time trying dog boarding for my fur baby Macho! He definitely enjoyed it and his attendants were making sure his comfortable throughout his stay plus point every hour update from time to time the peace of mind I needed every time i'm far away 🥰 again thank you so much Grey's Pet Hotel for taking good care of Macho 100/10!!!
Left our dog Sushi at Grey’s Pet Hotel for 5 days while we were on a trip, and she had the best time! 🐶💛 The staff took such good care of her and even sent us photo updates, which really gave us peace of mind. Picked her up happy, healthy, and spoiled with love and we couldn’t ask for more. 🐾 Thank you, Grey’s Pet Hotel!
The space is clean and they make sure that your dog slowly adjusts to the new space if it's their first time. I also love how they update you everything about your dog which includes pics and video clips. Will definitely come back and recommend this to anyone who needs this.
“Best Pet Hotel Ever!” This place is like a second home for my dog! The rooms are clean, the environment is safe, and the pet care attendant treat the dogs like their own. I was worried at first, but they sent me videos from time to time and I could see how happy and relaxed my dog was. Super thankful for the peace of mind!
Thank you for taking care of my baby for 1 night super nag enjoy sya ayaw ng umuwi. Highly recommended 🫶🏼 nagbibigay ng update time to time and super maalaga
As a furmom, it’s hard for me to leave Yuri, but we gave this place a try so she could socialize with other dogs. I was overthinking at first, but the staff took such great care of him and gave constant updates—it really eased my worries. Thank you for taking care of Yuri! Kudos to the staff and owner! 🐾💖
We had a great experience with this pet hotel! The place is very clean and well-maintained, which gave us a lot of peace of mind. The staff were all super caring and attentive to our baby, Bingsu — you can really tell they love dogs. It made our trip so much easier knowing he was in good hands. Highly recommended! 🐶💙🍧
I was looking for a place to leave my Coco for 2 weeks and searched both Google and Facebook. That’s when I stumbled upon Grey’s Hotel. After reading the reviews and learning about why they started this business, I felt this was exactly the kind of place I was looking for. Their purpose really connected with me because Coco had a negative experience in the past as well. (so kahit medyo malayo go pa rin 😁) Coco isn’t a very sociable dog, so it’s normal for him to growl at new people and bark at other dogs. At first, he was growling at the staff and didn’t want to be touched, which made me wonder if they would still accept him. (nag iisip na paano kung di na tanggapin 🥺) But they did. They simply adjusted which room he would stay in, and I’m so thankful for that. As the days went by, he became more comfortable. The staff were eventually able to pat and carry him, which really showed me how patient and dedicated they are. They truly took the time to make him feel safe. (super dikit na sa mga ate, galit pa pag hindi napansin 🤣) The facilities are clean and safe, and the 24-hour air conditioning is a big plus. The staff were excellent at providing updates about Coco’s day, which gave me peace of mind while I was away. He even got to play with other dogs, and it really looked like he enjoyed his stay. (mukhang mamimiss nia ang mga furiends nia 😂) Thank you, Grey’s Hotel, for taking such great care of Coco! Highly recommended! 🌟🌟🌟🌟🌟
My furbaby loves to stay at Grey's pet hotel.. They are very accommodating and they always sent me pictures and videos. My Toby feels like home.i will surely recommend you to my co-furmommah God bless your hotel. Thanks to all the ate's na very love na love ang ating mga furbabies.🥰👍👍👍
Our go-to pet hotel since day one! We’ve been bringing our dog Cisco to Grey’s Hotel since he was just 4 months old—he’s now 1 year and 3 months—and we’ve stayed loyal ever since. Their service has always been consistent and reliable. What we love most is how professional and caring they are. They strictly check vaccination cards, take photos of all the items you bring (so nothing gets lost), and best of all, they give regular updates without you even asking. It gives us so much peace of mind every time we leave Cisco with them. The staff is always friendly, and they go the extra mile. Plus, they have a playpen for dogs, which is rare to find. That’s a big deal for us because we don’t want our furbaby stuck in a cage all day—we want him to socialize and have fun while we’re away. Thank you, Grey’s Hotel, for always taking such good care of Cisco! 💛
It was Cali's first time at this hotel and we are so happy with their service. Right after we left our dog, they started updating us by sending pictures and videos. As a fur parent, it is important to have a peace of mind whenever we travel without our dog. We will surely bring Cali again here! Thank you so much to all the attendants that took care of Cali! :)
It was my baby’s first time staying at a pet hotel, and Im glad I found Grey’s Pet Hotel ❤️ They sent me pics and videos every hour, which gave me so much peace of mind. I could really tell that my baby was in great hands and they care so so much! ❤️
Hi! I booked my 9yr old mama dog Comet for a week’s stay. Did not miss a beat for daily updates and great photos of my doggo. Your furry babies are well taken cared of. Kudos Grey’s Pet Hotel! Cheers! 🤙🏻 🪬 🐶
Absolutely wonderful experience! Amazing care of our Max while we were on vacation — attentive, loving, and responsible. I like the way they update us every hour! Highly recommended!
We are beyond grateful for the loving care our dogs - Parker, Alex, and Polar - received at Grey’s Pet Hotel! The staff treated them like family and made sure all three were comfortable, well-fed, and given lots of love and attention. When we picked them up after 6 days, our dogs were happy, healthy, and in great spirits. It gave us so much peace of mind knowing they were in good hands while we were away. Thank you so much to the amazing team at Grey’s Pet Hotel for taking such great care of our furbabies! We will definitely be trusting you again in the future.
Highly recommended! It was our first time to leave Lilo sa Pet Hotel the service was exceptional! Lilo stayed 14 days and meet a lot of furfriends!! All attendants even yung owner very accomodating and welcoming. Lahat ng instructions sa food, treats, vitamins & other meds ay nasunod tapos may hourly updates pa! Thank you so much for taking care of Lilo. It was a last minute decision and we’re so happy na narecommend kayo ng friend namin. Best pet hotel!! 🐾
super hands on sa fur babies lagi nag update. sobrang May peace of mind ka sa bakasyon mo thank so much po - the huskies and hotdog
"I had an exceptional experience at Grey's Pet Hotel with my babies! From the moment I arrived, I could tell that the staff truly cares about animals and their well-being. My babies were treated like family, and I loved receiving regular updates and photos. They were so happy and well-cared for during their stay, and I felt completely at ease knowing they were in such capable hands. I highly recommend Grey's Pet Hotel to anyone looking for top-notch care for their furry companions."
The smile says it all 😇 A huge weight was lifted from our shoulders when we saw how cheerful Flynn was at Grey's Pet Hotel. There was no sign of separation anxiety on his furry face even though we were miles apart! We believe he genuinely felt he was in a safe space, which is why a camera-shy boy like him was suddenly all smiles. 📸 It looked like he enjoyed his stay there so much that we thought he wouldn't want to come home with us. 😅 Thanks heaps to the dedicated attendants for providing timely updates! We were able to give Flynn a "pahabol baon" that fueled his appetite while he adjusted during his first night. Flynn sends his boops for keeping him cozy 🐾🐶
Kopi had a great time at Grey's Pet Hotel! The service is 💯, the place is super clean, and you can really tell they treat the dogs like they're their own. I'm so happy we've found a pet hotel for Kopi whenever we need a sitter while we’re out! 🤍
We found this Pet Hotel when we tried searching for boarding of our pet when we needed to travel in 2024. They offer different services to cater to our pet’s needs whenever we’re away and we need someone to look after our furbaby. Sheldon, our golden retriever, already experienced staying here multiple times. Always so excited to check-in kasi sobrang dami nyang playmates every time he visits, lahat ng makasama nya gustong gusto nya laruin, di nya na kami pinapansin pagdating sa hotel 😂 The pet attendants love Sheldon, too! They never fail to update hourly basis and introduce mga playmates ni Sheldon. Thank you so much for always taking good care of Sheldon Boy! We will always come back here! 🫶🏻❤️