Reviews
Customer Reviews
All reviews are based on the official Facebook Page of Grey’s Pet Hotel
“Best Pet Hotel Ever!” This place is like a second home for my dog! The rooms are clean, the environment is safe, and the pet care attendant treat the dogs like their own. I was worried at first, but they sent me videos from time to time and I could see how happy and relaxed my dog was. Super thankful for the peace of mind!
Thank you for taking care of my baby for 1 night super nag enjoy sya ayaw ng umuwi. Highly recommended 🫶🏼 nagbibigay ng update time to time and super maalaga
As a furmom, it’s hard for me to leave Yuri, but we gave this place a try so she could socialize with other dogs. I was overthinking at first, but the staff took such great care of him and gave constant updates—it really eased my worries. Thank you for taking care of Yuri! Kudos to the staff and owner! 🐾💖
We had a great experience with this pet hotel! The place is very clean and well-maintained, which gave us a lot of peace of mind. The staff were all super caring and attentive to our baby, Bingsu — you can really tell they love dogs. It made our trip so much easier knowing he was in good hands. Highly recommended! 🐶💙🍧
I was looking for a place to leave my Coco for 2 weeks and searched both Google and Facebook. That’s when I stumbled upon Grey’s Hotel. After reading the reviews and learning about why they started this business, I felt this was exactly the kind of place I was looking for. Their purpose really connected with me because Coco had a negative experience in the past as well. (so kahit medyo malayo go pa rin 😁) Coco isn’t a very sociable dog, so it’s normal for him to growl at new people and bark at other dogs. At first, he was growling at the staff and didn’t want to be touched, which made me wonder if they would still accept him. (nag iisip na paano kung di na tanggapin 🥺) But they did. They simply adjusted which room he would stay in, and I’m so thankful for that. As the days went by, he became more comfortable. The staff were eventually able to pat and carry him, which really showed me how patient and dedicated they are. They truly took the time to make him feel safe. (super dikit na sa mga ate, galit pa pag hindi napansin 🤣) The facilities are clean and safe, and the 24-hour air conditioning is a big plus. The staff were excellent at providing updates about Coco’s day, which gave me peace of mind while I was away. He even got to play with other dogs, and it really looked like he enjoyed his stay. (mukhang mamimiss nia ang mga furiends nia 😂) Thank you, Grey’s Hotel, for taking such great care of Coco! Highly recommended! 🌟🌟🌟🌟🌟
My furbaby loves to stay at Grey's pet hotel.. They are very accommodating and they always sent me pictures and videos. My Toby feels like home.i will surely recommend you to my co-furmommah God bless your hotel. Thanks to all the ate's na very love na love ang ating mga furbabies.🥰👍👍👍
Our go-to pet hotel since day one! We’ve been bringing our dog Cisco to Grey’s Hotel since he was just 4 months old—he’s now 1 year and 3 months—and we’ve stayed loyal ever since. Their service has always been consistent and reliable. What we love most is how professional and caring they are. They strictly check vaccination cards, take photos of all the items you bring (so nothing gets lost), and best of all, they give regular updates without you even asking. It gives us so much peace of mind every time we leave Cisco with them. The staff is always friendly, and they go the extra mile. Plus, they have a playpen for dogs, which is rare to find. That’s a big deal for us because we don’t want our furbaby stuck in a cage all day—we want him to socialize and have fun while we’re away. Thank you, Grey’s Hotel, for always taking such good care of Cisco! 💛
It was Cali's first time at this hotel and we are so happy with their service. Right after we left our dog, they started updating us by sending pictures and videos. As a fur parent, it is important to have a peace of mind whenever we travel without our dog. We will surely bring Cali again here! Thank you so much to all the attendants that took care of Cali! :)
It was my baby’s first time staying at a pet hotel, and Im glad I found Grey’s Pet Hotel ❤️ They sent me pics and videos every hour, which gave me so much peace of mind. I could really tell that my baby was in great hands and they care so so much! ❤️
Hi! I booked my 9yr old mama dog Comet for a week’s stay. Did not miss a beat for daily updates and great photos of my doggo. Your furry babies are well taken cared of. Kudos Grey’s Pet Hotel! Cheers! 🤙🏻 🪬 🐶
Absolutely wonderful experience! Amazing care of our Max while we were on vacation — attentive, loving, and responsible. I like the way they update us every hour! Highly recommended!
We are beyond grateful for the loving care our dogs - Parker, Alex, and Polar - received at Grey’s Pet Hotel! The staff treated them like family and made sure all three were comfortable, well-fed, and given lots of love and attention. When we picked them up after 6 days, our dogs were happy, healthy, and in great spirits. It gave us so much peace of mind knowing they were in good hands while we were away. Thank you so much to the amazing team at Grey’s Pet Hotel for taking such great care of our furbabies! We will definitely be trusting you again in the future.
Highly recommended! It was our first time to leave Lilo sa Pet Hotel the service was exceptional! Lilo stayed 14 days and meet a lot of furfriends!! All attendants even yung owner very accomodating and welcoming. Lahat ng instructions sa food, treats, vitamins & other meds ay nasunod tapos may hourly updates pa! Thank you so much for taking care of Lilo. It was a last minute decision and we’re so happy na narecommend kayo ng friend namin. Best pet hotel!! 🐾
super hands on sa fur babies lagi nag update. sobrang May peace of mind ka sa bakasyon mo thank so much po - the huskies and hotdog
"I had an exceptional experience at Grey's Pet Hotel with my babies! From the moment I arrived, I could tell that the staff truly cares about animals and their well-being. My babies were treated like family, and I loved receiving regular updates and photos. They were so happy and well-cared for during their stay, and I felt completely at ease knowing they were in such capable hands. I highly recommend Grey's Pet Hotel to anyone looking for top-notch care for their furry companions."
The smile says it all 😇 A huge weight was lifted from our shoulders when we saw how cheerful Flynn was at Grey's Pet Hotel. There was no sign of separation anxiety on his furry face even though we were miles apart! We believe he genuinely felt he was in a safe space, which is why a camera-shy boy like him was suddenly all smiles. 📸 It looked like he enjoyed his stay there so much that we thought he wouldn't want to come home with us. 😅 Thanks heaps to the dedicated attendants for providing timely updates! We were able to give Flynn a "pahabol baon" that fueled his appetite while he adjusted during his first night. Flynn sends his boops for keeping him cozy 🐾🐶
Kopi had a great time at Grey's Pet Hotel! The service is 💯, the place is super clean, and you can really tell they treat the dogs like they're their own. I'm so happy we've found a pet hotel for Kopi whenever we need a sitter while we’re out! 🤍
We found this Pet Hotel when we tried searching for boarding of our pet when we needed to travel in 2024. They offer different services to cater to our pet’s needs whenever we’re away and we need someone to look after our furbaby. Sheldon, our golden retriever, already experienced staying here multiple times. Always so excited to check-in kasi sobrang dami nyang playmates every time he visits, lahat ng makasama nya gustong gusto nya laruin, di nya na kami pinapansin pagdating sa hotel 😂 The pet attendants love Sheldon, too! They never fail to update hourly basis and introduce mga playmates ni Sheldon. Thank you so much for always taking good care of Sheldon Boy! We will always come back here! 🫶🏻❤️
Great first impression: You have to take off your shoes first, because you can tell they work to keep the space looking and smelling clean (so important!) The attendant who received my dog provided satisfactory answers to my initial questions, and later in the group chat they continued to be super attentive to later questions and to my dog's needs. I really appreciated that when she needed to nap during the daytime, they put her in her little room; other pet hotels usually let the dogs nap in the public area, where they might be disturbed by other dogs. It's a little far from me, but still well worth the travel for the comfort of knowing my dog is properly cared-for when I have to go out of town!
I can't say enough good things about Grey’s Pet Hotel. We’ve been booking with them for over a year already and they took such wonderful care of our Golden Retrievers, Aries and April, during their stay. The staff was incredibly friendly, attentive, and really made sure our furbabies felt at home. They got plenty of playtime, walks, and even some special pampering. I received regular updates and pictures, which gave me peace of mind while I was away. It's clear that the team truly loves animals and goes above and beyond to make sure every pet is happy and comfortable. Highly recommend this place for anyone looking for a safe, loving environment for their dogs. 🥰
Awesome pet attendants! We appreciate the constant updates they send through Viber. 100% satisfied customer and pet! Looking forward to Tiny's next stay!
It was my first time leaving my dogs at a pet hotel, and I was quite anxious about it. However, I decided to go ahead based on a friend’s recommendation and all the great reviews ive heard. I’m so glad I did! The service was excellent — I received daily updates and photos, which gave me peace of mind. When my dogs came home, they seemed a bit sad, almost like they didn’t want to leave the hotel because they enjoyed their stay so much 😂 This will definitely be my go to pet hotel. Highly recommended!!!
Nirecommend lang sakin ng sister in law ko ang Grey's Pet Hotel. After Haw haw's first vacay with them, I can say that they are the best hotel for fur parents na gusto na safe and happy ang kanilang babies while they are away. Nung sinundo ko si Haw haw, parang ayaw pa nyang umuwi 🤣 From customer service sa Viber up to hourly updates on Haw haw, sulit na sulit ang rate nila. They are also keen on keeping the place clean and lastly friendly lahat Ng staff. Thank you Grey's pet hotel! Haw haw is looking forward to her next staycation! ❤️
It was our first time to leave Mochi in a Dog Hotel and I like that they always update me. They also followed my instructions and we are glad they took care of him well. Mochi made a lot of friends too! Attendants are well-trained and amiable. The hotel is clean and has strict requirements for vaccination records which is good. Thank you! 'Til next time
My dog was finally socialized with other dogs during his first stay at Grey's. Hourly updates are realtime and you can request videos of your dog too. Will book again soon.
Awesome experience for our Cooper! Glad that our first time was with Grey’s Pet Hotel. Round the clock and timely care and updates from the caring ates. Very hands on, top notch service. Cooper is keen to come back! Thank you all very much ♥️
My furbaby loves this place so much! Never did he cry whenever we entrust him here (to think na super iyakin hehe). Grey’s Pet Hotel ensures that they know your furbaby’s routine so they can keep it up during the stay. They provide updates consistently so worry-free talaga! They send pictures and videos, and advise kung sino kalaro ng furbaby natin. Super alaga si Jonas here, napakaganda ng service. They also sell things that our furbabies may need so di kayo mamomoblema if you forget some of their stuff. Twice na nagstay si Jonas here and he’ll surely be back for more playtime and love!
Been a struggle for us to find someone whom we can trust on to take care of our first furbaby whenever we need to go out of the country or town. Good thing we discovered Grey’s Pet Hotel! We are grateful for the service, love and care they have provided for our dear, Sola. The attendants keeps us updated whenever and we can feel their love and patience for our dog as well as Sola is super playful and has sepanx. This hotel also paved the way for Sola to socialize and make new friends with other furbabies as well. Thank you Grey’s and surely Sola would always be choosing Grey’s to have staycation at! 😊
At first, we are hesitant on letting our dog go in a pet hotel based on articles but Grey’s Pet Hotel prove us wrong. They see to it that our dog is being taken care of every time. They always update us every hour or every time our dog does something. Taking pre cautionary measures every time our dog interacts with other dogs. We truly recommend Grey’s Pet Hotel! No questions ask. ❤️ thank you for taking care of our coco!